Emergency Assistance & BCBS Global Travel Insurance
蘑菇短视频 Contact Information
Office of Global Engagement Phone Number: +1 828-227-7494
After-Hours Phone Number (Emergencies): +1 828-227-8911
Email: global@wcu.edu (Please Include "Urgent" or "Emergency" in your email title)
Emergencies Abroad:
Blue Cross Blue Shield (BCBS) Global
BCBS Global (formerly GeoBlue) is an international health support program that helps study abroad students access medical care while they are outside the United States. It connects students with a network of trusted doctors and hospitals around the world, making it easier to find care in an unfamiliar location. The program also assists with coordinating treatment and managing claims, sometimes allowing providers to bill insurance directly. Plans include 24/7 support for medical emergencies, giving students and their families added peace of mind. Overall, BCBS Global helps ensure students can focus on their experience abroad while staying supported and protected if health needs arise.
Students on 蘑菇短视频 Global Sponsored Programs are Automatically Enrolled in BCBS Global Plans as part of their travel experinces. Students are billed between $1.55 - $.175 (depending on the country) per day for the duration of their programs and are charged on their 蘑菇短视频 student accounts. Participation in this coverage is mandatory as part of all 蘑菇短视频 Global sponsored programs, except ISEP Exchange and ISEP Direct programs.
Plase see below for additional benefits as part of BCBS Global Enrollment
Global TeleMD
More Information on Global TeleMD
Global Wellness Assist
More Information on Wellness Assist
Pre-Departure Program
BCBS Global Resources FAQ
Once committted to your experience, students will recieve a welcome email in their Catamount email to their BCBS Global policy. Benefits will then be accesible through the online member portal or through the BCBS Global Mobile App. Students are encouraged to reveiw their policies to ensure that all details are accurate and inclusive of their experiences abroad. Please see below for moe information about BCBS Global Coverage and Benefits.
Please see the link below for more information on generating a confirmation letter as part of your coverage.
Link to Student Visa Letter Guide
Students Studying Abroad for the Fall or Academic Year that need confirmation of coverage earlier for visa appointments can reach out to global@wcu.edu for additional guidence.
Participation in BCBS Global is mandatory as part of a student's study abroad experience, regardless of the length, location, or type of program.
The only group of students exempt from BCBS Global Participation are students participating in ISEP Exchange or ISEP Direct programs. Students participating in ISEP Exchange/Direct programs will be required to purchase insurnace through ISEP Directly as part of their experinence.
Students enrolled in BCBS Global as part of university sponsored travel experineces can extend their coverage by contacting global@wcu.edu.
Students who elect to extend their coverage will be charged an additional fee ($1.55 - 1.75 per day, depending on the country of coverage). Additional fees will be posted to the student's 蘑菇短视频 student account.
Please contact global@wcu.edu to address any errors or mistakes on your policy.
Please see the link below for more information on using BCBS Global Services
蘑菇短视频 Global Staff
University Police
